Accutec-IHS charges a standard 20% restocking fee on items that are returned and meet the following standards:

  • Completed RMA form from the Accutec-IHS team
  • Product must be purchased directly from Accutec-IHS
  • Product must be in new, unused condition
  • Product must be in its original packaging
  • Product must be returned within 6 months of the original purchase date

Return Process

The return process is simple!

  1. Contact the Accutec-IHS service department
  2. Sign an RMA (Return Merchandise Authorization) form
  3. Complete the return as instructed

Common Types of Returns

Incorrect Product Shipped

  • Free replacement order within the acceptable 6 month return period. Contact service!

Defective Product

  • Free replacement order within the acceptable 6 month return period. Contact service!
  • Accutec-IHS retains the right to repair. 

Warranty

  • Product or service covered by warranty. Contact service!
  • Accutec-IHS offers a 3 year warranty on products.